Privacy policy

Last updated: March 30, 2026

We are a small team at JAMALDAWON LLC, and we take your privacy seriously. This policy explains what information we collect when you visit our store, how we use it, and what choices you have. We have tried to write it clearly. If anything is confusing, email us at support@alefadago.com and we will explain it directly.

By using our services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed.

What this policy covers

This Privacy Policy describes how Alefadago collects, uses, and discloses your personal information when you visit, use, or make a purchase through our website, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection and handling of your personal information.

Our website is not designed or intended to collect personal information as its primary purpose. We collect only the information necessary to process your orders, provide customer support, and operate our store.

Personal information we collect

Personal information refers to information that identifies or can reasonably be linked to you. We may collect the following categories of information, depending on how you interact with us:

Contact details — your name, email address, phone number, billing address, and shipping address.
Financial information — payment card details, transaction information, and payment confirmation. Credit card numbers and payment information are collected only on pages protected by SSL encryption. We do not store full card numbers — payments are processed securely through Shopify.
Account information — your username, password, and account preferences, if you create an account.
Transaction information — items you view, add to cart, purchase, return, or cancel, and your order history.
Communications — information you include when you contact us, such as a customer support inquiry or product question.
Device and usage information — your IP address, browser type, device identifiers, and how you navigate and interact with our website.

How we collect your information

Directly from you — when you place an order, create an account, contact us, or otherwise provide us with information.
Automatically through the Services — through cookies and similar technologies when you visit our website.
From service providers — when third parties collect or process information on our behalf to enable our services.
From partners or other third parties — in limited circumstances as permitted by applicable law.

How we use your information

We use your personal information for the following purposes:

To fulfill your orders — processing payments, arranging shipping, handling returns and exchanges, and sending order-related notifications.
To improve our Services — understanding how customers use our website so we can make it more useful.
To communicate with you — responding to customer support inquiries, answering product questions, and maintaining our relationship with you.
For marketing — sending promotional emails about new products or offers. You can opt out of marketing emails at any time using the unsubscribe link in any email we send. We will still send you non-promotional emails related to your orders or account.
For security and fraud prevention — protecting your account and our services from fraudulent or malicious activity.
For legal compliance — complying with applicable laws, responding to lawful requests from authorities, and enforcing our Terms of Service.

How we share your information

We do not sell your personal information or contact details to third parties for their own marketing purposes. We do not use your personal information or images in advertising without your consent.

We may share your information in the following limited circumstances:

With Shopify and service providers — who help us operate our store, process payments, manage data, and fulfill orders. These providers are contractually required to protect your information and may not use it for their own purposes.
With business and marketing partners — to support advertising based on your activity on our site and other websites. You have the right to opt out of this use of your information. To opt out, email us at support@alefadago.com with the subject line "Opt Out of Targeted Advertising" and we will process your request within 15 business days.
When you direct us to — for example, when shipping products to an address you provide, or when you use social login integrations.
In connection with a business transaction — such as a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction.
To comply with legal obligations — including responding to valid legal process, court orders, or government requests.

How we protect your information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. All pages on our website that collect sensitive personal information — including payment and checkout pages — are protected using SSL (Secure Sockets Layer) encryption. This means your credit card number and personal details are transmitted securely and cannot be read by third parties during transmission.

We do not store full credit card numbers. Payment processing is handled by Shopify's secure payment infrastructure, which complies with PCI DSS (Payment Card Industry Data Security Standard).

No method of transmission over the internet is completely secure. While we take reasonable precautions, we cannot guarantee absolute security. We recommend you do not send sensitive information through unsecured channels such as standard email.

Our relationship with Shopify

Our store is hosted by Shopify. Shopify collects and processes personal information about your use of our services in order to provide and improve those services. Information you submit may be shared with Shopify and transmitted to third parties in other countries to enable our services to function.

In some cases, Shopify uses data from your interactions with our store, along with other Shopify merchants, to provide enhanced features. In these circumstances, Shopify is independently responsible for processing your personal information. To learn more about how Shopify handles your data and to exercise any related rights, visit Shopify's Consumer Privacy Policy at shopify.com/legal/privacy.

Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. If you follow a link to a third-party site, we encourage you to review their privacy policy before providing any personal information.

Children's privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us at support@alefadago.com and we will delete it promptly.

As of the date of this Privacy Policy, we do not knowingly sell or share personal information of individuals under 16 years of age.

Data security and retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, to maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements.

Your rights and choices

Depending on where you live, you may have the following rights regarding your personal information:

Right to access — request access to the personal information we hold about you.
Right to delete — request that we delete your personal information.
Right to correct — request that we correct inaccurate information we hold about you.
Right to portability — request a copy of your personal information in a transferable format.
Right to opt out of targeted advertising — you may have the right to opt out of the use of your personal information for targeted advertising. To exercise this right, email us at support@alefadago.com with the subject line "Opt Out of Targeted Advertising".
Global Privacy Control — if you visit our website with the Global Privacy Control signal enabled, we will treat this as a request to opt out of data sharing for targeted advertising on that browser and device. Learn more at globalprivacycontrol.org.
Managing email preferences — you can unsubscribe from promotional emails at any time using the unsubscribe link in any email we send.

To exercise any of these rights, contact us at support@alefadago.com. We will respond in a timely manner as required by applicable law. We will not discriminate against you for exercising your rights. We may need to verify your identity before processing certain requests.

Complaints

If you have concerns about how we handle your personal information, please contact us at support@alefadago.com. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

Governing law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Colorado, United States, where JAMALDAWON LLC is headquartered. By using our services, you consent to the jurisdiction of the courts of the State of Colorado for any disputes arising under this policy.

For customers located in California, we comply with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know, delete, correct, and opt out of the sale or sharing of personal information.

International data transfers

We may transfer, store, and process your personal information outside of the country where you reside. Our primary operations are based in the United States. If personal information is transferred internationally, we take steps to ensure appropriate protections are in place consistent with applicable law.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page and provide notice as required by applicable law. We encourage you to review this policy periodically.

Contact us

Questions about this Privacy Policy or how we handle your information? We are happy to help.

Company: JAMALDAWON LLC
Address: 1955 Ulster St, Denver, CO 80220, United States
Email: support@alefadago.com

Your information helps us get your order to you — that is the main reason we collect it. We do not do anything with it that we would not want done with our own.